Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Shiny District Electronics ("Company," "we," "our," or "us"). By accessing or using our website at shiny-district.com or our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not access or use our services.

2. Description of Services

Shiny District Electronics operates an online electronics retail platform providing:

• Sale of consumer electronics and technology products
• Technical support and customer service
• Product installation and repair services
• Extended warranty programs
• Educational content and product information

3. Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You are not prohibited from using our services under applicable law
• All information you provide is accurate and truthful

4. User Accounts

To access certain features of our services, you may need to create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date account information
• Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Orders and Purchases

5.1 Order Process

When you place an order through our website, you are making an offer to purchase products at the listed prices. We reserve the right to accept or decline your order for any reason.

5.2 Pricing and Availability

• All prices are listed in British Pounds (GBP) and include VAT where applicable
• Prices are subject to change without notice
• Product availability is subject to stock levels
• We reserve the right to correct pricing errors

5.3 Payment

Payment must be received before products are shipped. We accept major credit cards and other payment methods as displayed at checkout. You authorize us to charge your chosen payment method for the total amount of your order.

6. Shipping and Delivery

• We ship to addresses within the United Kingdom
• Delivery timeframes are estimates and not guaranteed
• Risk of loss transfers to you upon delivery
• You are responsible for providing accurate delivery information
• Additional charges may apply for expedited shipping

7. Returns and Refunds

7.1 Return Policy

You may return most items within 30 days of delivery for a full refund, provided:

• Items are in original condition and packaging
• All accessories and documentation are included
• Items have not been damaged or modified
• Custom or personalized items may not be returnable

7.2 Refund Process

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

8. Warranties

Products are covered by manufacturer warranties as specified. We also offer extended warranty options for additional coverage. Warranty terms vary by product and manufacturer.

We make no additional warranties beyond those provided by manufacturers, except as required by law.

9. Prohibited Uses

You may not use our services for any unlawful purpose or in violation of these Terms. Prohibited activities include:

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting malicious code or harmful content
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of our services
• Impersonating others or providing false information
• Engaging in fraudulent activities

10. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is our property or licensed to us and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without written permission.

11. User-Generated Content

You may submit reviews, comments, or other content ("User Content"). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content.

You represent that your User Content does not violate any third-party rights and complies with these Terms.

12. Privacy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to our privacy practices.

13. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM.

15. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any User Content you submit

16. Modification of Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

We encourage you to review these Terms periodically.

17. Termination

We may terminate or suspend your access to our services at any time, with or without notice, for any reason, including violation of these Terms.

Upon termination, your right to use our services will cease immediately, but provisions that by their nature should survive will remain in effect.

18. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Dispute Resolution

We encourage resolving disputes through direct communication. If you have a complaint, please contact our customer service team first. For unresolved disputes, you may seek resolution through:

• Mediation or arbitration services
• Small claims court (for eligible disputes)
• Relevant consumer protection agencies

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms specific to certain services, constitute the entire agreement between you and us regarding our services.

22. Contact Information

If you have questions about these Terms, please contact us: